Returns & Refunds

Customers may exercise their legal right of withdrawal within 14 calendar days of receiving their order, without providing a reason.

To initiate a return, please contact our customer care team for further instructions. Products must be sent back within 14 days of communicating the withdrawal.

Return shipping costs are the responsibility of the customer, except where otherwise required by law.

Eligible refunds, including standard original delivery charges, are processed through the original payment method within 14 days of the withdrawal notification. Reimbursement may be withheld until the returned goods or proof of their dispatch is received.

For assistance, please contact us using the contact information provided on our website.